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    Everything you need to move.

    The guide that turns every question into a clear next step, from collecting your vehicle to handing it back.

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    Browse by chapter

    Your guide, reimagined.

    Six clear paths to the answer you need. Jump directly to a topic or explore the guide from the beginning, at your own pace.

    01
    Pearlescent document folders, pen, and confirmation symbol

    Before you begin

    Documents, made simple

    The complete supporting-document checklist for every applicant type, plus the exact representative authorisation wording.

    6 topics
    02
    Pearlescent car key and vehicle collection checklist

    First steps

    Start with confidence

    Vehicle collection and everything every authorised driver needs to know from day one.

    3 topics
    03
    Pearlescent vehicle wheel with a maintenance tool

    Vehicle care

    Keep it at its best

    Servicing, tyres, KTEO inspections, and the everyday checks behind every smooth, safe journey.

    5 topics
    04
    Pearlescent roadside assistance symbol and route

    On the road

    Help when it matters

    Clear, immediate steps for roadside assistance, an accident, or a temporary replacement vehicle.

    3 topics
    05
    Pearlescent protection shield surrounding a vehicle

    Protection

    Covered, with clarity

    Insurance protection, exclusions, and the right response to vehicle theft, explained in plain language.

    3 topics
    06
    Pearlescent route around a globe and vehicle

    Beyond the journey

    Travel and return

    Everything you need for driving abroad and a seamless end to your lease.

    3 topics

    All chapters

    Every answer, in its place.

    Documents, made simple01Start with confidence02Keep it at its best03Help when it matters04Covered, with clarity05Travel and return06

    Documents, made simple

    The complete supporting-document checklist for every applicant type, plus the exact representative authorisation wording.

    Download the official file
    Pearlescent document folders, pen, and confirmation symbol
    01.01Documents for individual applicants

    An individual application requires a concise file covering identity, income, and proof of residence.

    • Copy of the applicant's identity card and driving licence, plus those of every driver who will use the vehicle
    • Tax assessment statements for the last two years
    • Copy of the latest utility bill
    • Latest payroll statement
    Need more help?
    01.02Documents for sole proprietorships

    The sole proprietorship file combines the business's financial records with identification for its representative and drivers.

    • E3 tax forms for the last two financial years
    • Copy of the business representative's identity card and those of the drivers who will use the vehicle
    • Tax assessment statements for the proprietor for the last two years
    • Copy of the latest utility bill
    Need more help?
    01.03Documents for O.E. and E.E. partnerships

    Partnerships keeping category B books need company financial records, identification for their managers, and representative authorisation.

    • E3 tax forms for the last two financial years
    • Copies of the managers' identity cards
    • Latest tax assessment statement for each manager
    • Copies of the identity cards and driving licences of every driver who will use the vehicle
    • Representative Legalisation Declaration
    Need more help?
    01.04Documents for E.P.E. and I.K.E. companies

    Companies keeping category C books need published financial records, current tax documentation, and proof of legal representation.

    • Balance sheets and income statements for the last two years, published or legally certified
    • Income tax return for the latest financial year
    • Latest tax assessment statement for the legal representatives
    • Copies of the legal representatives' identity cards
    • Copies of the identity cards and driving licences of every driver who will use the vehicle
    • Representative Legalisation Declaration
    Need more help?
    01.05Documents for A.E. corporations

    An A.E. file includes recent financial and tax records, together with identification for its legal representatives and drivers.

    • Balance sheets and income statements for the last two years, published or legally certified
    • Income tax return for the latest financial year
    • Copies of the legal representatives' identity cards
    • Copies of the identity cards and driving licences of every driver who will use the vehicle
    • Representative Legalisation Declaration
    Need more help?
    01.06Representative Legalisation Declaration

    This declaration confirms that the signatory has full authority to represent and bind the company. It forms part of applications from O.E., E.E., E.P.E., I.K.E., and A.E. entities.

    Required for O.E., E.E., E.P.E., I.K.E., and A.E. entities.

    Address the declaration to:
    ΓΑΒΡΙΗΛΙΔΗΣ ΑΥΤΟΚΙΝΗΤΑ - ΣΥΝΕΡΓΕΙΑ - ΑΣΦΑΛΙΣΤΙΚΟΙ ΣΥΜΒΟΥΛΟΙ Ε.Π.Ε.

    Official Greek wording

    Με ατομική μου ευθύνη και γνωρίζοντας τις κυρώσεις, που προβλέπονται από τις διατάξεις της παρ. 6 του άρθρου 22 του Ν. 1599/1986, δηλώνω ότι: Είμαι ο νόμιμος εκπρόσωπος της εταιρείας [ΕΠΩΝΥΜΙΑ ΕΤΑΙΡΕΙΑΣ], με Α.Φ.Μ. [ΑΦΜ], Δ.Ο.Υ. [ΔΟΥ], διαθέτω πλήρη εξουσία εκπροσώπησης και δέσμευσης της ανωτέρω εταιρείας.
    Need more help?

    Start with confidence

    Vehicle collection and everything every authorised driver needs to know from day one.

    Pearlescent car key and vehicle collection checklist
    02.01Meet Mooviq

    Mooviq was created to change the way car leasing feels, offering genuine flexibility, innovative solutions, and an experience designed for the modern driver. With simplicity and convenience at its core, Mooviq provides flexible leasing plans that work equally well for everyday mobility and the needs of a modern business.

    Today, Mooviq supports drivers through a growing network of services and partners across Greece, with consistently high service standards and a continually renewed fleet. From vehicle collection to the end of the lease, every step is designed to feel seamless and free from unnecessary paperwork.

    Through modern infrastructure and thoughtful digital services, Mooviq provides prompt, specialist support and builds lasting relationships based on trust. Our commitment to progress and innovation is the foundation of a new approach to car leasing: flexible, accessible, and tailored to you.

    Need more help?
    02.02Collecting your new vehicle

    When you collect your newly leased vehicle, the Mooviq team makes the process quick and straightforward. You and our representative inspect the vehicle and its equipment together, sign the Delivery and Acceptance Protocol, and complete the required vehicle release declaration.


    The standard and optional equipment is checked carefully against the vehicle specification and the terms of your lease. Every vehicle is delivered with a first-aid kit, warning triangle, and fire extinguisher.


    At collection, you will also receive:

    • A copy of the vehicle registration certificate
    • Your lease agreement, delivered electronically by email
    • The Delivery and Acceptance Protocol, which must remain in the vehicle in place of the full agreement
    • Proof of vehicle insurance
    • The digital vehicle-use declaration
    • One key. The second key remains at Mooviq unless agreed otherwise

    If anything is lost:
    Contact Mooviq immediately so we can arrange a replacement and help you avoid any impact on your lease.

    Need more help?
    02.03Responsibilities of an authorised driver

    Mooviq vehicles may only be driven by authorised drivers who meet the legal requirements. Drivers must be at least 23 years old and must have held a valid driving licence for at least one year. If either condition is not met, an additional young-driver insurance policy may be arranged.


    As the driver of a company vehicle, you must:

    • Follow the Highway Code and all road traffic regulations.
    • Never drive under the influence of alcohol or drugs.
    • Use the vehicle only for approved business or personal journeys. It must not be made available to third parties or used commercially, such as for paid passenger transport.
    • Never use the vehicle for driving tuition, racing, or any other unauthorised activity.
    • Keep the vehicle in excellent condition and follow Mooviq guidance for its correct use and maintenance.

    The driver is responsible for using the vehicle correctly and for making sure every condition of the lease is respected.

    Need more help?

    Keep it at its best

    Servicing, tyres, KTEO inspections, and the everyday checks behind every smooth, safe journey.

    Pearlescent vehicle wheel with a maintenance tool
    03.01Scheduled vehicle maintenance

    The driver is responsible for arranging routine maintenance on time and in line with the manufacturer's service schedule. To book a service, call +30 231 050 6040, submit a request through MyMooviq, or email service@mooviq.gr at least five working days before your preferred date.

    Please include the vehicle registration number, current mileage, and your location so the appointment can be arranged efficiently.

    Scheduled maintenance is carried out by the nearest authorised workshop for your vehicle's manufacturer, as directed by Mooviq's specialist service team. This ensures the highest standards of reliability and care.

    Need more help?
    03.02Urgent repairs and broken glass

    If the vehicle develops a mechanical fault, visible wear, or impact damage, contact Mooviq immediately. We will arrange the necessary repair and, where required, organise a replacement vehicle.


    Repairs must only be completed by an authorised workshop nominated by Mooviq. Invoices for repairs or parts that have not received prior approval cannot be accepted.


    If any vehicle glass is damaged, notify Mooviq immediately. We will direct you to the appropriate authorised repair partner.

    Need more help?
    03.03Tyre replacement

    The tyre replacement allowance for each leased vehicle is defined by the agreement between Mooviq and the leasing customer. When the vehicle is collected, drivers are informed of the mileage threshold for replacement due to normal wear.


    If you need to confirm when your tyres are due for replacement, contact Mooviq.


    To arrange a planned tyre change, email service@mooviq.gr or call +30 231 050 6040.


    Tyres may only be replaced by an authorised partner and the appointment must be arranged at least five working days in advance. Please provide the vehicle registration number, current mileage, and your location.


    Damage such as cuts, punctures, or other wear caused by abnormal use is not covered by Mooviq. The cost is charged to the leasing customer.

    Need more help?
    03.04Scheduled KTEO roadworthiness inspection

    The driver is responsible for arranging the vehicle's KTEO roadworthiness inspection on time.


    The first inspection is required four years after the vehicle's initial registration. After that point, used vehicles are inspected every two years.


    One week before the inspection is due, contact Mooviq for details of the authorised inspection centre to use.

    Need more help?
    03.05Safe driving and essential checks

    Driving requires care, attention, and consistent respect for essential safety rules.

    Always wear your seat belt and adjust your seat so you can comfortably reach the steering wheel, pedals, gear selector, and other controls. Respect speed limits, follow the Highway Code, and pay attention to the vehicle's condition.

    You are responsible for the correct operation of the vehicle and should check the following regularly:

    • Engine oil level
    • Coolant level
    • Brake fluid level
    • Tyre pressure
    • Operation of all lights
    Need more help?

    Help when it matters

    Clear, immediate steps for roadside assistance, an accident, or a temporary replacement vehicle.

    Pearlescent roadside assistance symbol and route
    04.01Roadside assistance

    Your leased vehicle includes 24-hour roadside assistance. If it is immobilised by a mechanical failure or an accident, call Mondial Assistance on 211 990 9000 immediately from a mobile or landline. The assistance team will attend the vehicle and transport it to the workshop nominated by Mooviq.

    Need more help?
    04.02Accidents

    If you are involved in an accident while driving your company vehicle, stay calm and follow these essential steps:

    • Call 211 990 9000 for accident support.
    • Contact the Traffic Police so the incident can be officially recorded.
    • Call emergency medical services immediately if anyone is injured.
    • If it is safe to do so, move the vehicle so it does not obstruct traffic and place the warning triangle at the required distance.
    • If the vehicle cannot move, call Mondial Assistance on 211 990 9000.

    Record and exchange the following details with the other people involved:

    • Driving licence details, including full name, licence number, and issue date
    • Vehicle details, including registration number, manufacturer, model, and colour
    • Insurance details, including insurer, policy number, and expiry date
    • The green card section, if the other vehicle is registered abroad
    • The exact location and time of the incident

    Completing the process

    • Do not make a verbal or private settlement with another driver.
    • Complete the accident report and send it to Mooviq within 24 hours so the insurance process can begin.
    Need more help?
    04.03Replacement vehicle

    Mooviq may provide a replacement car if your leased vehicle is immobilised by a fault or an accident.

    If repairs are expected to take more than 24 hours, a replacement vehicle will be available when the leased vehicle is delivered for repair. Fuel costs are the responsibility of the leasing customer, as is the cost of any damage caused to the replacement vehicle.

    Need more help?

    Covered, with clarity

    Insurance protection, exclusions, and the right response to vehicle theft, explained in plain language.

    Pearlescent protection shield surrounding a vehicle
    05.01Insurance cover

    Your Mooviq agreement includes the following insurance protection:


    • Third-party liability for property damage and personal injury
    • Personal accident cover for the driver
    • Partial and total theft
    • Fire cover
    • Fire and terrorist acts
    • Natural events
    • Own damage, subject to the agreed excess
    • Damage caused by an uninsured vehicle
    • Legal protection
    • Vehicle glass
    Need more help?
    05.02Insurance exclusions

    For the cover described above to remain valid, the driver must:

    • Be over 23 years old and have held a driving licence for at least one year.
    • Not be under the influence of alcohol or drugs.
    • Take all necessary security measures, including locking the vehicle and protecting its keys.

    The following are not covered:

    • Damage to the underside of the vehicle.
    • Damage to tyres, wheels, or other parts caused by driver negligence.
    • Damage caused by improper use or a mechanical failure resulting from negligence.
    • Damage caused while transporting hazardous materials.
    • Driving by an unauthorised person.
    Need more help?
    05.03Vehicle theft

    If the vehicle is stolen, act immediately and follow these steps:

    • Call Mooviq on +30 231 050 6040 and report the incident.
    • Report the theft to the police station responsible for the area where it was discovered and collect the official police report.
    • Deliver the police report and every vehicle key to Mooviq's head office so the required process can begin.
    Need more help?

    Travel and return

    Everything you need for driving abroad and a seamless end to your lease.

    Pearlescent route around a globe and vehicle
    06.01Driving abroad

    If you plan to take the vehicle abroad, contact Mooviq and submit the completed application for a green card.


    Please allow three to five working days from the time we receive your company's instruction and the required details. These include the driver's full name, passport or identity card number, destination countries, and travel dates.


    You can choose between basic cover, which includes third-party liability only, and comprehensive cover for own damage, fire and terrorist acts, natural events, and uninsured vehicles. Comprehensive insurance continues to apply abroad with all these protections and third-party liability.


    Theft cover does not apply outside Greece.

    Need more help?
    06.02Returning your vehicle

    At the end of the lease, arrange the return of the vehicle with Mooviq's head office.

    The following items must be returned with the vehicle:

    • Vehicle number plates
    • Proof of insurance
    • Every vehicle key
    • The KTEO inspection certificate, if applicable
    • The spare wheel, where supplied
    • The manufacturer's original tools
    • All equipment present when the vehicle was delivered

    At handover, the vehicle is inspected for damage and its final mileage is recorded.

    Need more help?
    06.03Thank you

    Thank you for choosing Mooviq.

    Our team is always here to answer questions and support you throughout your lease. If you need more information or personal assistance, please get in touch.

    📍 Address: Georgiou Tsontou 27, Thessaloniki 546 27
    📞 Phone: +30 231 050 6040
    📧 Email: info@mooviq.gr
    🌐 Website: mooviq.gr

    Moving forward together, with flexibility and confidence.

    Need more help?
    Still need a hand?

    We are with you,around every turn.

    If the answer is not here, the Mooviq team will find it with you. Clearly, personally, and without unnecessary delay.

    Talk to our teamservice@mooviq.gr
    Monday to Friday +30 231 050 6040
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